About CIO Direct

CIO Direct was developed by CIO Technologies, Inc located in southern California.  It is a web based (SaaS) order management system (OMS) and warehouse management system (WMS). CIO Direct was developed for use by third party fulfillment centers and multi-channel merchants.The system was developed with a focus on the Business to Consumer (B2C) industry with its large order volumes and multiple order sources. A system handling tens of thousands of orders per day needs a radically different architecture minimizing interactions wherever possible.  It is also configured to handle large-scale Business to Business (B2B) wholesale operations.CIO Direct includes an integrated warehouse management system. It empowers you to set up standards for fulfillment, receiving, inventory counts and other processes. You can safely outsource to several fulfillment providers maintaining a consistent quality and reporting.

We have a proven record of setting up new fulfillment operations in days, and even temporarily moving entire operations to handle time sensitive scenarios. You can use an existing CIO Direct partner on a pay as you go basis if you don’t have time or the capital to establish a new fulfillment center.

  • 100% web based cloud infrastructure
  • Fast and affordable set-up
  • Unlimited client accounts
  • Easy integration with shopping carts and call centers
  • Capable of handling multiple fulfillment centers and warehouses
  • Enabled for barcode scanning and tablets
  • Seamless customer service integration
  • Credit card processing
  • Detailed reporting capabilities
For more specific information about how CIO Direct, please check our pages for 3PLs, Multi-channel Merchants and E-commerce Merchants. 


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